Tarafex

Four questions. Most people only ever ask one. Ignore the rest.

The catalogue comes first

Enter each item once and no shipment ever asks again. Where an item is sold by length or area — a 250 m roll — say how much is in one unit, and you can then work in metres instead of fractions of a roll.

A supplier's invoice or delivery note can be read in: it proposes, it never writes, and an item already on file is left exactly as it is. A weight is taken only where the document states it per unit. Where it does not, the item arrives with no weight and waits — those are gathered under Waiting to be weighed. A kitchen scale and five minutes clears the list, and every kilogram after that is documented rather than estimated.

Each item also carries a folded-away compliance block — recycled content, country of production, what the material is made of, and any claim a buyer's wood or board sheet already names. None of it is required and none of it affects a weight or a report. It can stay empty for ever if questions two to four are not yours.

What we placed on the market

A shipment is one load that left: its date, the destination country, whether it goes to a business or an end consumer, and what packaging travelled with it. The weight on a shipment line is frozen when you record it.

The report then reads country by country, material by material, B2B and B2C apart. Reusable packaging — pallets — is counted and shown, but never folded into what was placed on the market. The report also states what share of the kilograms rests on estimates, and names the items behind it.

The spreadsheet a customer sent

Write a recipe once per customer and product — “60 legs: one pallet, 40 m of film, eight corners”. Then open that customer and take the packaging data sheet. It is the recipes and the catalogue written out together, one row per packaging component. A column nobody has filled in comes out blank rather than guessed at.

A recipe earns its keep twice: it also turns a shipment into a customer, a product and a number. Sending 90 scales it and says so; whole things round up, measured things do not.

Asking your own suppliers

Half of what a customer asks is not knowable from your side of the fence. Open the supplier and create a link. Send them the address. They open one page, with no account and no password, and see only their own materials — never your customers, your shipments or another supplier. They answer for each material and sign a short declaration.

What they send lands straight in your catalogue, carrying their name and the date. That is better evidence than the same figure typed in here, because it says who said it. A link stands open for thirty days. If a supplier declares something that must not be scrolled past, it is spelled out in red on the suppliers list.

Declaring your own packaging

Open a catalogue item and take Declarations of conformity. You get the eight requirements of Articles 5 to 12, and for each you say declared as met or not applicable, with a line saying on what basis. Tarafex declares nothing on your behalf. The responsibility is the signatory's.

A draft can be saved and left. Issuing needs every requirement answered, and Article 5 cannot be set aside. Once issued, the declaration takes a number, keeps its own copy of the item, and cannot be edited.

Ask. It will not judge the packaging.

There is an AI assistant in the bottom corner of every screen, and it answers in your own language — all twenty-four of the Union's. It knows this guide and every screen. It will not tell you whether your packaging complies with anything, and it will not tell you what the law requires of your business. It also does not know your item names, your customers or your prices, and it will not guess at them.

The questions people ask are how we find out which parts of Tarafex are badly built. If you have to ask the same thing twice, that is our fault: write to hello@vivifex.com.

Services, not software

It does not register you in any country, does not act as an authorised representative, and does not pay a scheme. It also does not certify anything. A supplier's declaration is their word. Your own declaration is your word. Neither is a test report, and neither is the technical documentation under Annex VII — that you hold yourself.

Your own data comes back out at the foot of every screen, as ordinary CSV files a spreadsheet opens. No asking, no fee.

Where you register, country by country

Registration is national and Tarafex does none of it. What it can do is name the body that runs the register in each country and link straight to it — LUCID in Germany, BDO in Poland, DPA in Denmark, Naturvårdsverket in Sweden, and the rest. Where you register, on the profile screen, puts the countries you have actually shipped to at the top, and there is a picker for any other. Ten member states say no data yet rather than a guessed name, and the list carries the date it was checked and its source. It is public information, not our advice, and it changes.

It also says one thing worth knowing before you assume it applies to you. Under Article 45 of the regulation, a producer that is not established in the member state where it first makes packaging available must appoint an authorised representative for extended producer responsibility there, one per country, from 12 August 2026. Whether that is you turns on who places the packaging on that market: if your customer imports it and sells it there, the producer is the customer. That part of the regulation is still being amended.

Clearing what you put in

A trial fills the catalogue with made-up rows, and starting for real with that mess in the way is nobody's idea of a beginning. Clearing the trial data, at the foot of the profile screen, empties the work: the catalogue, the recipes, the shipments, the customers, the suppliers, the documents and the files behind them. It shows you the real counts first — if it says six issued declarations, stop and read.

Three things have to happen before the button opens: download your data, type your own password, and write the company name out by hand. A tick box gets clicked without reading; a name has to be written. A file cannot live inside a spreadsheet, so any stored PDFs have to be fetched by hand from the links in files.csv first. Your login, the people on the account and the subscription stay, and so do the company details unless you ask for those too. Nothing here can be undone, and no copy is kept for you.

If you do not know where to start

There is a Guide in the top bar. Eight steps in the order they are worth doing, each with a real example rather than a description of one, and it opens at the one you have not done. You do not have to work through it: a tick appears by itself as soon as Tarafex can see the thing was done, on whatever screen you were standing on when you did it. Leave, come back next week, and it carries on where you stopped. One step — looking at the report — you tick yourself, because reading leaves no trace and Tarafex will not pretend to have watched you. When all eight are done the button goes away on its own, and Not for me puts it away at any time.

The same question, one step down the chain

The sheet a customer sends you is a recipe: their article number, your product, and what it travels in. You can ask exactly that of your own suppliers, on the same link. Open a supplier and name the articles you buy from them — a heater, a door, a code you order by. Their link then asks what each one arrives in: a pallet, a box, film, straps, with a weight where they know it. If you asked about the wrong ones, they can add what you missed.

What comes back does not go into your catalogue by itself. It waits, and you put each line in or leave it out. That is deliberate: everything else the link collects fills in fields on items you entered yourself, and this is the one thing that would create new ones. A line you accept becomes a catalogue item carrying their company name and the date. And it answers something a workshop otherwise has to notice on its own: a pallet that arrives under somebody else's goods and leaves under yours is packaging you place on the market.

Telling us what is wrong

Message to Vivifex, at the foot of every screen, goes to the people who build Tarafex, and we answer in the same place. A dot appears on the button when there is an answer you have not read, and it clears when you open the box — not when the screen loads. It is an invitation, not a condition: nothing is asked of you in return for using this.

Questions

Do I need an account to read the manual?

No. The whole guide is a public page — no account, no password, no e-mail. It is written so that you can decide whether the tool fits before anyone asks you for anything, and it is the same text a paying user reads. There is no shortened public version and no longer private one.

Where do I start?

With the catalogue. Enter each packaging item once — material, weight of one unit, where that weight came from — and no shipment ever asks again. Where an item is sold by length or area, say how much is in one unit, and you can then work in metres instead of fractions of a roll. Everything else in Tarafex reads from those lines.

Can I read in a supplier's invoice or delivery note instead of typing?

Yes, and it proposes rather than writes. A document is read and the values are offered to you; an item already on file is left exactly as it is. A weight is taken only where the document states it per unit — if the paper shows one total across several lines, Tarafex will not split it and guess, because a guessed per-unit weight is the error that quietly travels into every report afterwards.

What does the assistant do, and what will it not do?

It sits in the corner of every screen and answers in your own language — all twenty-four of the Union's. It knows the guide and every screen. It will not tell you whether your packaging complies with anything and it will not tell you what the law requires of your business. It also does not know your item names, your customers or your prices, and it will not guess at them.

I do not know what to do first — is there something that walks me through it?

There is a Guide in the top bar: eight steps in the order they are worth doing, each with a real example rather than a description of one, and it opens at the one you have not done. You do not have to work through it. A tick appears by itself as soon as Tarafex can see the thing was done, on whatever screen you were standing on when you did it, and it carries on where you stopped next week.

How do I clear the made-up rows from the trial before starting for real?

Clearing the data, at the foot of the profile screen, empties the work: the catalogue, the recipes, the shipments, the customers, the suppliers, the documents and the files behind them. It shows you the real counts first — if it says six issued declarations, stop and read. Starting for real with trial rows in the way is nobody's idea of a beginning.

Can I get my own data back out?

Yes. Everything comes back out in ordinary files, from the foot of every screen. It matters because a supplier's declaration is their word and your own declaration is your word — neither is a test report, and neither is the Annex VII technical documentation, which you hold yourself. Nothing here is locked in a format only we can read.

Price

€129 a month, VAT excluded, the assistant included. Fourteen days to try it, and the trial is the whole tool, not a cut-down version.

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